Payment method

Official Payment Method Guidelines

1. Payment on Delivery

  • If you have selected the “cash on delivery” option, payment must be made directly to the driver on the day of your travel.
  • Accepted payment methods (3,5% admin fee applies with all card payments):
    • Visa
    • MasterCard
    • Maestro
    • SumUp card reader
  • In the event of a system malfunction preventing on-the-spot payment, the customer is required to settle the bill through an alternative method (e.g., cash payment or bank transfer).

2. Online Payment

  • If you have already paid for your ticket online, you do not need to make any additional payment. Please disregard this guideline.

3. Payment Delays

  • If any delays occur and we are not notified in advance, GoPrime reserves the right to charge a late fee of 40 EUR for every half-hour delay, starting from the scheduled departure time.

4. Currency and Additional Fees

  • All payments are to be made in the local currency, or as agreed upon for international transactions.
  • Additional fees may apply for any changes or delays not communicated in a timely manner.

Payment conditions

– offers are valid for 72 hours and must be paid
– ⁠Can be modified or completely canceled within 24 hours of ordering
– ⁠50% cancellation between 24 hours and 1 month of the first trip
– ⁠No cancellation option 1 month before the first trip maximum flexibility of changes if possible

The same condition applies when choosing the Cash on Delivery option and placing an order.
Requests for post-payment are accepted.

For any inquiries or further clarification regarding payments, please do not hesitate to contact our customer service team.

Thank you for choosing GoPRIME Transfer. We look forward to providing you with a safe and efficient journey.